30-day guarantee
If you don't like the mask, you have 30 days from receipt to return or exchange it for another design. This is beyond the legal 14-day right of withdrawal under Art. 50 of the Consumer Protection Act, which you are always entitled to.
Terms
- The product must be unused, clean, undamaged and in its original packaging.
- Return shipping costs are at the customer's expense, unless the product is defective or we have sent the wrong design.
How to return a product
- Call +359 879 141 450 and provide your order number.
- We will provide you with a return address and instructions.
- Once we receive and inspect the product, we will refund the amount via bank transfer within 14 days or send the new design.
Defective products
If the product is defective or does not match what was ordered, you have the right to a claim under the Law on the Provision of Digital Content and Digital Services and the Sale of Goods. Contact us and we will replace the product or refund your money at no extra cost.
Trader: Violeta Yordanova – Vi Style EOOD, UIC 207855510, 3a Morava St., 2500 Kyustendil.